Customer Service Agent · AI & Automation
Answer customers automatically — with a human always in control.
An AI chat assistant on WhatsApp, LINE or your website that engages customers, answers common questions and hands over to your team when needed.
01 · Is this for you?
The same questions arrive all day — and at night.
02 · What changes
03 · Scope
What it does.
24/7 conversations
Customers get answers around the clock.
Channels
WhatsApp, LINE and website chat.
Natural language
Not rigid scripts.
Human takeover
Your team can step in at any time.
04 · How it works
Prove the value before scaling.
Pick one problem
We start with one real, measurable business problem — not a general AI project.
Connect the data
We connect the agent or automation to the systems that hold the answers: CRM, ERP, documents.
Pilot
A fixed-scope pilot with your team, with human takeover available at any time.
Review
We review the results with you and decide together whether to scale, adjust or stop.
Run
Monitoring, tuning and support once the solution is in daily use.
05 · Deployment
Your system, where you want it.
Either way, the data is yours.
Nahuk Cloud
- We host and manage your infrastructure
- Automatic updates, backups and monitoring
- Fastest to deploy, lowest setup friction
On-premise
- Installed on your own servers
- Full control over where your data lives
- Security hardening and training included
06 · Integrations & AI
Works best connected.
CRM handoff
Every conversation becomes a tracked record.
Knowledge from your documents
Answers based on your own information.
Works with
Connected solutions.
Questions
What clients ask us.
Can a person take over from the AI agent?
Yes. Human takeover is available at any time, and conversations are logged so your team can see what the agent said.
Start with one channel.
Tell us which questions your team answers most. We’ll show how an agent would handle them.
- ReplyWithin one business day
- Based inVientiane, Laos
- Emailinfo@nahuk.com